Terms & Conditions

Mivida Digital is a sole trader business based in Manchester, United Kingdom.

Email: hello@mividadigital.co.uk
Phone: +44 7424 158513
Website: https://mividadigital.co.uk

We provide digital services to small businesses and SMEs, including (but not limited to):

• Website design and redesign
• Website hosting, domain registration and business email management
• Google Business Profile setup
• Search engine optimisation (SEO)
• Branding
• Mobile app development
• Bespoke software development
• Ongoing website maintenance (Care Plan)

The specific scope, deliverables, timescales and price for any piece of work will be confirmed in writing (by email or equivalent) before work begins, following a free, no-obligation quote.

• All quotes are free and non-binding until accepted by you.
• A quote will set out what's included, what it costs, and roughly how long the work will take.
• Work only begins once a quote has been accepted and any required terms (such as project details or payment arrangements) have been confirmed between us.
• We reserve the right to decline any enquiry or project at our discretion.

• Payment is not taken through our website. Payment terms (including any deposit, payment schedule, and method) will be agreed with you individually as part of each project or service arrangement.
• For ongoing monthly services (such as hosting, domain and email management, or our Care Plan), fees are billed on a recurring basis as agreed with you at the outset.
• If payment is not received in accordance with the agreed terms, we reserve the right to pause or suspend work, hosting or other services until payment is made.

• For ongoing/recurring services (including hosting, domain and email management, and the Care Plan), either party may cancel by giving 30 days' written notice.
• For one-off project work (such as a new website build), cancellation terms — including any fees for work already carried out — will be agreed as part of the individual project quote or contract.

Once a project is delivered to you, you will own the intellectual property rights in the final website, design and/or software created specifically for you as part of that project, except for:

• Any third-party tools, plugins, frameworks, stock imagery or licensed assets used within the project, which remain subject to their own licence terms;
• Any of our own general tools, templates, frameworks or pre-existing code libraries used to help build your project, which we retain the right to reuse for other clients.

We may request permission to showcase completed work in our own portfolio or marketing materials, but will not do so without your agreement.

Some of our services rely on third-party platforms (for example, Google, hosting providers, domain registrars, or email marketing tools). We aren't responsible for outages, changes, or issues arising from these third-party platforms that are outside our control, though we'll do our best to help resolve any issues that affect your project or service.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or anything else that can't legally be limited or excluded.

Subject to that, to the fullest extent permitted by law, our total liability to you arising out of or in connection with any services we provide will be limited to the total fees paid by you for the relevant service, and we won't be liable for any indirect or consequential loss.

We may update these Terms from time to time. The version in force at the time you engage our services will apply, and any material changes affecting an ongoing project or service will be discussed with you directly.

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, please get in touch:

Email: hello@mividadigital.co.uk
Phone: +44 7424 158513